Reference

How add777 Handles Your Personal Information

This Privacy Policy sets out what data add777 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our platform.

Account data collected at registrationPayment data: bKash, Nagad, RocketCookie and device tracking explainedYour right to access or remove dataHow to contact us about privacy
add777 How add777 Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security

add777 applies several layers of data protection so that your account information and payment records stay private. Here is what that looks like in practice across four key areas.

Payment Data Handling

We record only what is needed to match your bKash, Nagad, or Rocket transfer to your wallet. Full wallet credentials are never stored on our side.

Cookie Policy

Session cookies keep you logged in across the lobby. Analytics cookies help us see which pages load slowly on mobile — you can opt out via your browser settings.

Account Security Practices

Login attempts trigger an OTP to your registered mobile number. Repeated failed attempts lock the session and require identity verification before access is restored.

Data Retention and Deletion

We hold active account data while your account is open. After closure, we retain records only as long as required by applicable rules, then delete them from active systems.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is used, want to request a copy of your account information, or need to report a privacy concern, our support team is here to help. We handle privacy requests separately from general account queries so your request goes to the right person quickly. Response times depend on request complexity, but we aim to acknowledge every privacy query promptly.

Live Chat Open the live chat window inside your account dashboard to raise a privacy question directly with our support team during active hours.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can verify your account before responding.
In-App Help From the mobile browser or app view, tap the Help section in your account menu and select Privacy to submit a request without leaving the platform.

Your Privacy Questions, Directly Answered

These are the questions we hear most from people reading this policy. Each answer is specific to how add777 actually handles your data — not a generic template response.

We collect your name, mobile number, and the payment method you register with — bKash, Nagad, or Rocket. We also log your device type and IP address at each login.

We share data only with service providers who help run the platform — payment processors and fraud-detection services. We do not sell your data to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity first, then send your data summary within a reasonable timeframe.

Yes. Submit a deletion request through our support channels. We will close your account and remove your personal data from active systems, subject to any legal retention requirements that apply.

We record only the transaction reference and amount. Your mobile banking PIN or wallet password is never transmitted to or stored on our servers at any point during a deposit.

Access to our services and how data rules apply to you depends on your local law and the eligible regions we serve. Check the current terms for your specific situation before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.